Shipping & Handling
Shipping and turnaround times:
- Standard shipping (via USPS or FedEx ground) generally takes 3-6 days to deliver
- Upgrade options available for faster shipping speed (USPS priority 3 Day or Next Day)
- Turnaround time is 1-2 business days
- Packages ship every weekday (Monday through Friday)
Order Status:
- After placing your order, you'll receive a confirmation email at the address associated with your account.
- Once your order has been shipped, you will receive tracking information via email.
- Please note that we are not responsible for lost or stolen packages. However, we offer shipping insurance for your order. If you encounter difficulties tracking your package, please contact the shipping company directly.
Add Shipping Insurance:
- We now offer shipping insurance for your order. By default, it is added automatically unless you uncheck the option in your shopping cart. In most cases, the cost is less than $1. This insurance covers lost, stolen, or damaged packages during transit and eliminates the need to deal with USPS claims. To file a claim, please email us at info@sarahbarahkids.com.
Refused and Undeliverable Packages:
- Refused or undeliverable packages may incur return shipping costs, which can vary based on the original shipping method selected.
- If you choose not to have your order re-delivered, you will receive a refund.
- The original shipping cost, undeliverable charge from the courier, and a 30% restocking fee will be deducted from the refund.